COMPANY POLICIES

 
   
 

Booking

  
 Please book your appointment as early as possible to insure your first choice of appointment times. You may book appointments in person or by phone. Group appointments must be secured by credit card or deposit. We attempt to confirm all appointments in advance. If you must cancel or reschedule, we ask that you do so 24 hours or more before your service was originally scheduled to begin. 
   
 

Arrival

  
 Please arrive 15 minutes prior to your scheduled appointment time to allow a relaxed check-in and time to disconnect from the outside. First-time clients will be asked to provide information on medical history, lifestyle, and preferences while in our center. This information is used solely to provide you with the best care possible and remains confidential. A more detailed consultation will be provided during your service. 
   
 

Services

  
 Quality service is our top priority. Please advise your service provider of any medical conditions or concerns, including medication use, before your service. Please tell us if you are pregnant, attempting to conceive, have high blood pressure or other circulatory issues, etc. The more we know about you, the better we can affect your treatment's outcome. 
   
 Assistance  
 If you become uncomfortable or need specific attention at any point during your time with us, please notify any one of our staff immediately. We are here to provide you with a beneficial experience. No one, least of all your service provider, wants you to suffer through a service that you find unpleasant. If you need more or less pressure in a massage, you need a glass of water or you are claustrophobic during a body treatment, please let us know. We try very hard to anticipate your needs, but are not offended when you point them out to us. 
   
 

Payment

  
 We accept cash, local checks, Visa, and MasterCard debit, credit, and gift cards. There is a $35 charge for any returned check. Gratuity is not automatically added and is left to your discretion, though we ask that you leave all cash gratuities with the front desk staff in a provided, marked envelope. We reserve the right to require payment for "no show" appointments. Our company gift certificates are non-refundable and expire 12 months from the date of issue. 
   
 

Products

  
 We offer both natural and certified organic skin and body care products to. Many of these are made right here in the USA. Visit our Green Store here, online, to view all we have to offer, including a full line of therapeutic grade aromatherapy items, essential oils, carrier oils, containers, diffusers, nebulizers and more. 
   
 ** All prices and services are a subject to change. 
   
   
   
   
  Integrative Life Solutions 
 Alternative Wellness Center
2511 Neudorf Rd.
Suite G
Clemmons, NC 27012
336-778-1950